Effective Date: 10/10/2023
Welcome to Mercheron! At Mercheron, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our website, mobile app, or interact with our products and services. By accessing or using Mercheron, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use Mercheron:
a. Personal Information:
- Contact information (such as name, email address, phone number).
- Billing and shipping details (for purchases).
- User account information (username and password).
b. Transaction Information:
- Information related to your purchases, including order history and payment information.
c. Usage Data:
- Information about how you interact with our website or app, such as your browsing history, IP address, device information, and cookies (please see our Cookie Policy for more information).
2. How We Use Your Information
We use your information for the following purposes:
a. Provide and Improve Services:
- To process and fulfill your orders.
- To personalize your shopping experience.
- To improve our website, products, and services.
- To respond to your customer service requests and inquiries.
b. Marketing and Communication:
- To send you promotional emails and updates about our products and services, if you've opted in to receive such communications.
- To communicate with you about promotions, contests, surveys, and other marketing activities.
c. Legal and Security:
- To comply with legal obligations.
- To protect against fraud, unauthorized transactions, and security threats.
3. Information Sharing
We may share your information with third parties under the following circumstances:
a. Service Providers: We may share your information with trusted service providers who assist us in providing our services, such as payment processors and shipping companies.
b. Legal Compliance: We may share your information to comply with applicable laws, regulations, legal processes, or government requests.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Your Choices
You have the following choices regarding your information:
a. Access and Update: You can access and update your account information through your Mercheron account settings.
b. Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or contacting us directly.
c. Cookies: You can manage cookies through your browser settings. Please refer to our Cookie Policy for more details.
5. Data Security
We take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
Mercheron is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will promptly delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting a prominent notice on our website or through other means. Please review this Privacy Policy periodically for updates.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Support@mercheron.com
Thank you for choosing Mercheron. Your privacy matters to us, and we are committed to safeguarding your personal information.